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Frequently Asked Questions
Choosing a new care model is an important decision. Below are direct, transparent answers to the questions we hear most often from professionals and families considering Direct Primary Care.
Because your relationship is direct, you communicate with your doctor, not layers of staff, portals, or insurance barriers.
DPC is a healthcare membership, similar to a gym, that gives you direct access to your physician without billing insurance for routine care. It allows for longer visits, faster communication, and a prevention-focused approach.
No. You don't need health insurance to see us. Your membership covers your primary care services, and it's all cash pay, so we never bill insurance. We do recommend considering some type of additional coverage for emergencies.
We welcome patients with or without insurance; we simply do not bill insurance for our services.
Both plans include an annual physical, ongoing primary care, your doctor's cell number, virtual visits when appropriate, and member pricing on labs and imaging. Concierge & Wellness adds unlimited visits up to an hour for frequent check-ins, detailed exercise and nutrition guidance, prioritized appointments, a yearly lab panel, and in-office rapid strep, COVID and flu tests and urinalysis. See our Pricing page to compare the two plans.
No copays. Your monthly membership covers your primary care services, and labs and imaging are offered at transparent, reduced cash pricing when needed. Any additional charges are listed in your membership agreement before you join.
Call or text Dr. Founas first. Many problems can be handled by phone or a virtual visit, and if you need to come in, he'll get you scheduled.
We intentionally limit our patient panel, so you receive unhurried visits, faster responses, and a physician who knows your history and long-term goals. Unlike traditional primary care, where panels have 2,500-3,000 patients per provider, our target is to focus on a much smaller patient panel to provide the time necessary to address patients' needs.
When medically appropriate, yes. Our approach emphasizes prevention and lifestyle strategies to safely simplify care whenever possible.
We regularly manage diabetes, prediabetes, hypertension, high cholesterol, thyroid disorders, weight concerns, and mental health conditions such as ADHD, anxiety, and depression.
Concierge & Wellness members get prioritized appointments when something comes up. Essentials members are scheduled at the next available appointment.
Yes. Virtual visits are available for convenience and follow-up care when appropriate.
Absolutely. Reach out to us directly to discuss how we can help enroll your employees.
The Concierge & Wellness membership includes a yearly lab panel (CMP, CBC, lipid panel, TSH and A1c). Members on either plan get our discounted cash prices for any other labs you need, far below what you'd typically pay. For imaging, we shop around and send you to the lowest-cost center we can find.
No, your office visits can't be sent to your insurance plan for reimbursement. We operate on a cash-pay model, so there are no insurance barriers or restrictions.
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